Privacy Policy

Last updated: September 17, 2026

This Privacy Policy describes how Christmas Tree Advent Calendar ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://christmastreeadventcalendar.com (the "Site").

1. What Personal Data We Collect

We collect various types of personal information to provide and improve our services to you. This may include:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process payments, such as credit card numbers, debit card numbers, or other payment method details. Please note that we do not store full payment card details on our servers; this information is securely processed by our third-party payment processors.
• Order Information: Details about the products you purchase, order history, and transaction details.
• Account Information: If you create an account, your username, password, and preferences.
• Device and Usage Information: Your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and other interaction data.
• Location Information: General geographical location derived from your IP address.

2. How We Collect Your Data

We collect personal data through various methods:

• Directly from You: When you make a purchase, create an account, subscribe to our newsletter, fill out forms, or contact us directly.
• Automated Technologies: Through cookies, web beacons, pixels, and similar tracking technologies as you navigate our Site.
• Third Parties: From third-party service providers, such as payment processors, shipping carriers, and analytics providers, who may share data with us to facilitate our services.

3. Purpose of Data Collection

We use your personal information for the following purposes:

• Order Fulfillment: To process your orders, manage payments, and deliver products to you.
• Customer Service: To respond to your inquiries, provide support, and manage returns or exchanges.
• Account Management: To manage your account, provide access to order history, and personalize your shopping experience.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about our products and services, where you have consented to receive such communications.
• Analytics and Improvement: To analyze Site usage, understand customer preferences, improve our products and services, and enhance the user experience.
• Advertising: To deliver targeted advertisements to you on our Site and third-party platforms based on your interests and browsing behavior.
• Security and Fraud Prevention: To protect our Site, detect and prevent fraudulent transactions, and ensure the security of our systems.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal information with third parties to help us provide our services and operate our business. These third parties include:

• Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your payments. They receive payment information and billing details.
• Shipping Carriers: Such as USPS, UPS, FedEx, or other postal services, to deliver your orders. They receive your name, shipping address, and contact information.
• Analytics Providers: Such as Google Analytics, to understand how users interact with our Site. They collect device and usage information, including IP addresses.
• Advertising Platforms: Such as Google Ads, Meta (Facebook/Instagram), TikTok, and Snapchat, to display targeted advertisements. They receive device and usage information, and sometimes hashed email addresses for audience matching.
• Customer Support Platforms: To manage customer inquiries and communications.
• Fraud Prevention Services: To screen transactions for potential fraud.

We ensure that these third parties are contractually obligated to protect your data and use it only for the purposes for which it was provided.

5. Cookie Policy

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

• What are Cookies? Cookies are small data files placed on your device or computer that often include an anonymous unique identifier.
• Types of Cookies We Use:
  • Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
  • Performance Cookies: Collect information about how you use our Site (e.g., which pages you visit most often) to improve its functionality.
  • Functionality Cookies: Allow our Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
• Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Retention Period

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain order information for a period of 7 years for tax and accounting purposes. Account information is retained as long as your account is active. Marketing consent is retained until you withdraw your consent. We may also retain data for a longer period if required by law or for legitimate business interests.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data we hold.
• Right to Correction (Rectification): You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion (Erasure): You have the right to request that we erase your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

9. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@christmastreeadventcalendar.com

Website: https://christmastreeadventcalendar.com